First Class Virtual Campus

If you are a new student, faculty or staff member setting up your FirstClass email and communications account, you've come to the right place. FirstClass enables you and everyone at AIC to effectively communicate, collaborate, manage information and share knowledge. Please make your selection below.

Download the First Class Software

View PDF Activation Instructions

Having Problems?

If you have trouble, please first send an email to for help. If requesting an account, please provide your full name and student number in your email. If you need assistance by telephone, please dial 413.205.3402. Go to our Get Help page to find out how to contact us.

Login Issues?

Remember that your First Class username and password are stored solely in First Class. If you change your password in CAMS (Active Directory) it does NOT change your password in First Class. If you change your password in First Class it does NOT change your password in CAMS (Active Directory). If you have trouble, stop by the Help Desk or call us at 413.205.3402.

AMERICAN INTERNATIONAL COLLEGE | 1000 State Street | Springfield MA 01109 | 800.242.3142 | TRANSFORMING LIVES SINCE 1885