- Campus Life
The Help Desk is the first level of technology support at AIC. All student, faculty, and staff help requests can be directed to the Help Desk by a web request, phone call, or a visit to our office. We will make every attempt to resolve help requests at this first level of support. In the event that your request needs to be escalated, we will convey the necessary information to the appropriate technician for resolution.
Help Logging into any system: The helpdesk can assist with any username or password issue you are having on any AIC system (email, MyAIC, CAMS, Blackboard etc.). We recognize that we are in transition to having the same sign on for all systems and it can create confusion. Contact the helpdesk (information below) to get assistance getting into systems.
Login to the Help Desk system. Use your MyAIC / Active Directory username and password to login.
|Help Desk Hours - Library Basement|
|Monday||8:00 a.m. to 5:00 p.m|
|Tuesday||8:00 a.m. to 5:00 p.m|
|Wednesday||8:00 a.m. to 5:00 p.m|
|Thursday||8:00 a.m. to 5:00 p.m|
|Friday||8:00 a.m. to 5:00 p.m|
|Help Desk Hours - Circulation Desk|
|Sunday||11:00 a.m. to 6:00 p.m.|
|Monday||5:00 p.m. to 9:00 p.m|
|Tuesday||5:00 p.m. to 9:00 p.m|
|Wednesday||5:00 p.m. to 9:00 p.m|
|Thursday||5:00 p.m. to 9:00 p.m|
|Friday||Closed after hours|