Alumni FAQ

Transfer files from your AIC student email 

• • Back up important emails, contacts, and files from your AIC student email to a personal account.

• • Update login credentials for any accounts that use your AIC student email as the username or recovery email. This may include banking, student loans, job application portals, subscriptions, and other personal accounts. Be sure to change these to a personal email address to avoid losing access after your AIC student account is deactivated.

• • Transfer important documents from SharePoint, OneDrive, or Microsoft Office (O365) to a personal storage solution (Personal email account, Dropbox, an external hard drive, etc.).

• • Remember: After 60 days, your AIC student email and all associated data will be permanently deleted and cannot be recovered.

Update Your Contact Information 

• • Provide your non-AIC email to continue receiving alumni news, volunteer opportunities, and invitations to future events throughout the year.
  • Update your mailing address to stay informed about alumni benefits and other event updates.
  • Share your post-graduation details (optional)—new employer or graduate school—to be featured in alumni updates.

UPDATE YOUR CONTACT INFO HERE

Student email accounts are deactivated 60 days after graduation for students who are not continuing in a new academic program. Once deactivated, the information within these accounts cannot be retrieved. For this reason, graduating students are strongly encouraged to transfer any important files, documents, or messages to a personal account before the 60-day deadline.

Alumni Email Accounts

Alumni email accounts are separate from student accounts and are created as new email addresses for graduates who wish to have an AIC-branded account after graduation. These accounts do not contain any files, emails, or contacts from former student accounts. Similarly, email data from the College’s former system, FirstClass, is not available and cannot be recovered.

As an added alumni benefit, an active alumni email account also provides access to utilize the Shea Library computers on campus.

Access Limitations

Alumni accounts do not include access to SharePoint, OneDrive, or Microsoft Office (O365) downloads, or myAIC.

For transcript requests, please see the “How can I obtain a transcript, certification, or letter?” section for detailed instructions. For questions related to student billing, refer to the “How can I obtain receipts or other information about my student billing?” section or contact the Office of Student Accounts directly.

Inactivity Policy
After 13 months of inactivity, all AIC system access and email licenses will be deactivated.

Important Timeline

• This change applies to December 2021 graduates and beyond.
• Messaging regarding the policy will be sent annually to graduating students, beginning February 2023.

The Registrar’s Office provides a variety of electronic and physical documents to current and former students and alumni that certify credentials and verify your time at AIC. More information can be found here.

To request receipts for past payments, please contact the Office of Student Accounts. They can assist with providing records of your payment history. You can reach them at studentaccounts@aic.edu or by phone at 413.205.3254.

Have you recently gotten married, started a new job, or have other major news to share? Submit your updates through our Alumni News & Updates online form to be featured in the Class Notes section of the Alumni e-Newsletter and Lucent magazine. If you’d like to share an impressive story—your own or a friend’s—that could inspire a longer article, please email us at alumni@aic.edu.

Absolutely! Visit the Alumni Benefits page here to explore the exclusive perks and opportunities available to AIC alumni.

Please contact the Institutional Advancement Office. You may send an email to alumni@aic.edu or call 413.205.3520.

If you can’t find what you’re looking for, don’t worry—you can submit your inquiry directly through the Alumni Contact Form. Our team is here to assist you!

Submit a Request