American International College understands that the COVID-19 pandemic has been a major disruption in the lives of our students as well as their families. With the recent transition to distance learning and many of our resident students leaving campus, you may have questions about how this impacts your account.

In response to this health crisis, AIC is offering adjustments where applicable to all affected students. Information regarding adjustments to student accounts including room and board, tuition and fees, and student health insurance has been aggregated on this page. If you have any additional questions or require assistance regarding the below, please email

Room and Meal Plans:

All resident students who have completed the move-out process will receive a credit adjustment on their student account for the unused portion of their room and meal plan. Commuter students will receive a credit on their account for the unused portion of commuter meal plans.

Room Adjustments*

  • 40% credit* based on individual room choices.

Students may be charged an additional fee for late move out or storage of their belongings. Please contact Residence Life at for more information.

Meal Plan Adjustments*

  • Weekly Plans (7 Day Unlimited and 14 Meals per week): 40% Return.
  • Block Plans (125 Meals per Semester/75 Meals per semester/30 Meals per semester): Return will be based on the unused portion of the plan.

*Students who chose to remain on campus will receive the credit for the current meal plans and will be charged for a new discounted meal plan.

For students who received institutional financial aid funds (grants/scholarships), the portion of your award that was allocated to room and board will be adjusted.

Addendum[4/17/20]: Need-based financial aid and athletic scholarships may be updated according to the rules governing the fund.

Tuition and Fees:

Regarding tuition and fees, students will continue their studies online for the remainder of the semester. There will be no refunds for tuition and lab/course fees, except as noted below.

  • MUS1030 -Opera Appreciation: $365 Trip fee will be credited back to the student account
  • MUS1040 -Supernatural in Opera: $365 Trip fee will be credited back to the student account

Buzz Bucks:

All students will receive a credit adjustment to their student account for unused Buzz Bucks.

Graduation Fee:

All students eligible to participate in the May 2020 commencement exercises will be charged a $10 graduation fee to cover the costs of the diploma. Students who have already been charged the $100 graduation fee will have a $90 credit adjustment placed on their account.

Parking Decal Fee:

All students who purchased the Spring 2020 Parking Decal will receive a 40% credit adjustment applied to their student account.

Refunds and Financial Concerns:

We appreciate your patience while we process all of the adjustments. It may take 10-13 business days to complete the process. Students with adjustments on their accounts will receive an updated statement by email when the processing on the account has been completed and verified.

If these adjustments create a credit balance on your account, you may request a refund check to be mailed to you. To request a refund check, please log-in to the myAIC portal and submit the Refund Request Form in My Profile<My Student Billing. If you do not request a refund check, we will keep the credit balance on your account for future charges

Please note that federal Title IV regulations do not allow the college to hold Title IV credits for future academic years. Therefore, all Title IV credit balances will be refunded in compliance with the regulations.

We understand that during this ongoing crisis, many families are experiencing financial hardships. If your family is currently enrolled in a Nelnet monthly payment plan, please note that you can adjust your payment due date and/or payment amounts, if needed. Please contact Student Accounts if you need assistance in adjusting your plans.

If your family income has been impacted and you would like to discuss updates to your FAFSA, please contact the Office of Financial Aid.

Student Health Insurance:

If you are enrolled in the AIC Student Health Insurance, your coverage will remain in effect through the plan end date of 07/31/2020. Please go to for updates to coverage and telehealth benefits. Blue Cross Blue Shield has announced waivers on copays, deductibles and co-insurance on some benefits related to COVID-19.

For More information:

Office Phone/Other Email/ Web Page
Residence Life
Student Accounts 413-205-3254
Financial Aid 413-205-3259
Change Monthly Payment Plan You may change your individual monthly payment amounts, Change the date for the withdrawal of the payment, or cancel the plan. If you need further assistance, please contact Student Accounts. AIC Online Payment Portal
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