CARE Team

What is the CARE Team?

The Concerns Assessment, Referral, & Education (CARE) Team is a group of professionals from across the campus and across disciplines that reviews cases and implements timely interventions for student situations where student behavior raises concern. The goal is always to fashion a careful and appropriate outreach or intervention to students who are struggling in or outside the classroom and to monitor students in need.

Report a student concern.

If you are concerned about an AIC student, please use the link below to alert the AIC CARE Team immediately.

If this is an emergency (such as a student with the intent to cause harm to self or others) please call Campus Police at (413) 205-3333. Do NOT put emergencies through this form as we can not guarantee that it will be seen immediately.

Report a Student Concern

Behaviors that may constitute risk factors and warning signs.

  • Direct threats of violence/harm to self or others;
  • Behavior that disrupts or impedes usual classroom and/or co-curricular activities;
  • Stalking or making threatening or belligerent comments;
  • Preoccupation with death, violence, and/or having access to firearms;
  • Difficulty containing anger or accepting limits; assaultive behavior;
  • A diminished capacity to think logically or coherently;
  • Significant and indiscriminate abuse of alcohol, illegal substances or over-the- counter supplements, diet pills or performance enhancers;
  • Obvious signs of a severe eating disorder;
  • Deterioration of appearance, performance, and/or general behavior;
  • And/or extreme social isolation and/or marked difficulty in getting along with peers.

Need additional resources?

Click on the menus below for contact information for local hospitals and free support hotlines.

Local Springfield Hospitals

Free Support Hotlines

Mission of the CARE Team.

The CARE team is dedicated to a proactive, coordinated, and planned approach to the identification, prevention, assessment, management, and reduction of interpersonal and behavioral threats to the safety and wellbeing of American International College students, faculty, staff, and visitors.

Academic concerns?

If you have an academic concern such as excessive absences from class, major/sudden changes in grades, etc., please use the Academic Alert system in the Campus Portal. (Note: You must log in to access the page.)

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